The Ultimate Work Readiness Programme

Further Education & Training Certificate:

The Ultimate Work Readiness Programme

Programme duration: 6 – 9 months, presented by an experienced professional career coach.

Programme Overview

Our Work Readiness Programme has been designed to assist employees to enhance their own career development, allowing employees to learn specific skills and knowledge to improve performance and instils valuable skills that will assist employees in not only feeling empowered but more confident in what they do as well.

Content

Module 1: Dare to Dream

Goal setting for success - be SMART
Create a career roadmap
Identify your purpose and passion
Compile a vision and mission statement

Module 2: Take Control

Develop your personal brand and build your reputation
Craft your elevator pitch
Finding the right role model
The perfect CV
Identify your strengths and personality style

Module 3: Personal Mastery

Problem solving and critical thinking skills
How to become a strategic thinker
Managing diversity in the workplace
Dealing with difficult people
Emotional intelligence
Practical confidence and assertiveness skills
Establishing a growth mindset

Module 4: Sustain and Maintain your Well Being

Stress management
Work -life balance
Healthy lifestyle 101

Module 5: Be a Rising Star

Dealing with change in the workplace
Understanding the importance of employee engagement
Align yourself with your organisation’s vision, mission and values
How to be an effective and values led team player
Discover the drivers of organisational culture
How to be distinctive, relevant and competent in your organisation

Module 6: Effective Customer Service

How to excel at customer service
How to be a great client connector
Tools and technologies for customer intelligence and customer centricity

Module 7: Business Communication Skills

Effective presentation skills
Secrets of impactful communication
Holding an effective meeting and minute taking
Telephonic and email etiquette
How to create impactful business correspondence

Module 8: Personal Leadership Skills

Empowering, motivating and inspiring others
Creativity and innovation within teams
Leveraging the language of leadership

Module 9: Navigating the World of Work

Staying relevant by developing and mastering new skill sets
How to leverage social media (LinkedIn, Facebook, Instagram) in your career management
Enhance your business networking skills
How to be resilient and persistent

The Ultimate Work Readiness Programme

Further Education & Training Certificate:

The Ultimate Work Readiness Programme

Programme Overview

Content

Information