National Certificate Business Administration - NQF 3
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National Certificate:
National Certificate Business Administration - NQF 3 - Details:
Qualification ID: 67465 – NQF Level 3
Credits: 120
Modules: 7
Rationale
The National Certificate in Business Administration Services: NQF Level 3 is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of administration. It is applicable to employed and unemployed learners. administration is an essential field of learning as the competences required by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organizations such as sports and cultural clubs and the like.
Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed. There is therefore an ongoing need for highly skilled administration personnel and a need for a well-developed learning pathway to cater for administrative personnel at the various levels at which they operate.
Content
- Gather and report information
- Plan and conduct basic research in an office environment, by conducting basic research projects in relation to
administrative function
- Plan, monitor and control and information system, by ensuring that all related office equipment is maintained
- Maintain booking systems, by planning, monitoring and maintaining record keeping via appropriate information
systems
- Utilise technology to produce information, by utilising appropriate technology and related software programmes to
produce, transmit and process information
- Participate in meetings and process documents and communications related thereto, by producing all relevant
meeting documentation - Coordinate meetings, minor events and travel arrangements
- Set personal goals, by setting personal goals and demonstrate an ability to develop self and employment prospects
- Function in a team and overall business environment, by working effectively in a team
- Demonstrate an understanding of employment relations, by demonstrating an overall understanding of the business
environment
Exit level outcomes:
On achieving this qualification, the learner will be able to:
- Gather and report information
- Plan, monitor and control and information system
- Maintain booking systems
- Participate in meetings and process documents and communications related thereto
- Utilise technology to produce information
- Plan and conduct basic research in an office environment
- Coordinate meetings, minor events and travel arrangements
- Set personal goals
- Function in a team and overall business environment
- Demonstrate an understanding of employment relations
Entry Requirements:
Learners need at least a Grade 10 (Std 8) with 1 – 2 years’ experience in an administrative role. They need to be competent at a Grade 10 Standard Grade in Maths and English Literacy (NQF 2 or higher).
