On a daily basis, we negotiate with suppliers, customers, superiors, colleagues and even friends and family. Negotiation is one of the most commonly used practices in business – however we are not always aware that we are negotiating – or being negotiated! Finely-tuned negotiation skills allow you to enter any situation with a confident and clear view of what your objectives are, and allow you to find mutually beneficial outcomes in a range of negotiation scenarios. This practical 2 day training course will highlight different negotiation techniques that you will master to assist you in becoming more successful in your role.