Further Public

Further Education & Training Certificate:

Further Public Administration Qualification Details:

Qualification ID: 57824 – NQF Level 4

Credits: 146

Modules: 6


In South Africa public service officials operate in a wide variety of roles within the Public Administration and Management
structures. Often they work in diverse operating and service delivery circumstances.
The strength of the democratic process in South Africa and developmental of good governance
practices are strongly linked to capacity building within the three spheres of government – national, provincial and local.
The Certificate in Public Administration is a specialised Qualification which offers administrative knowledge and skills that
contributes to service delivery in the public sector for learners who:

  • Have attained the National Certificate: Public Administration: Level 3 or any related administration, public
    administration or municipal administration and generic administration qualifications and wish to continue on a path
    of life-long learning within the Public Administration or related qualifications.
  • Have worked in Public Administration or Municipal Administration for many years, but have no formal Qualifications in
    their area of expertise.
  • Wish to extend their range of skills and knowledge of Public Administration so that they can become knowledgeable
  • Are contracted in a learnership agreement.
  • Have recently taken up a position in Public Administration.
The Certificate in Public Administration: Level 4 is aiming at producing knowledgeable, multi-skilled workers who are able
to contribute to improved productivity and efficiency within the public sector. It should provide the means for current
workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification. It
should also assist new entrants to the public sector.


This programme consists of EIGHT SKILLS PROGRAMS as follows and will be covered over a period
of one year:

  1. Mathematics in Public Administration
  2. Communication in Public Administration
  3. Legal Aspects of Public Administration
  4. Principles of Management
  5. Managing People
  6. Local Government Administration and Management
  7. Introduction to Public Administration
  8. Records Management

Exit level outcomes:

On achieving this qualification, the learner will be able to:

  • Apply public sector principles, policies and ethics to own public sector work context.
  • Apply the principles of good customer service in own public sector context.
  • Apply administrative principles in implementation of public sector procedures and work schedules.
  • Demonstrate an ability to apply the principles of problem identification and analysis.
  • Contribute towards team development in own public sector context.
  • Apply the principles of communication in own work context according to public sector.

Entry Requirements:

It is assumed that learners are competent in:

  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3