cropped-SynergyCorporate-2018

Further Business
Administration

further education & training Certificate:

Further Business Administration Services Qualification Details:

Qualification ID: 61595 – NQF Level 4

Credits: 146

Modules: 7

Rationale

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or
non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in
Business Administration Services: NQF Level 5.
The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records,
Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self
Management and Self Development, Project Teamwork and Business Policies and Procedures.
This Qualification is intended to enhance the provision of service within the field of Administration within all business and
non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of
service excellence required within the Administration field of learning, through building day-to-day Administration skills
as well as general operational.
Qualifying learners could follow a career in:
Secretarial services, Reception services, Switchboard operations, Financial Administration, Banking Administration,
Personal/executive assistant services, Technical assistance, Typing, Data capturing, Systems administration, Human
Resources administration, Basic Contracts Administration, Legal Secretarial services, Reception supervision, Change
administration and management, Relationship management, Project coordination.

Content

  • Be an effective employee in the Administrative section of an organisation
  • Apply efficient time management processes, procedures and techniques
    Be an effective member of a team
  • Be an effective member of a team
  • Present information that is routinely and regularly required, as well as specific information that is requested from timeto-
    time
  • Become a knowledge worker
  • Present information that is routinely and regularly required, as well as specific information that is requested from timeto-
    time
  • Become a knowledge worker
  • Identify and solve work related problems together with others in the section
  • Become a knowledge worker
  • Have knowledge of the procedures for stock and fixed asset control
    Develop Administrative systems together with other employees
  • Improve organisational effectiveness
  • Be aware of how fraud can be present in an office environment and assisting in its control
  • Become a knowledge worker
  • Have knowledge of the procedures for stock and fixed asset control
  • Improve organisational effectiveness
  • Be aware of how fraud can be present in an office environment and assisting in its control
  • Become a knowledge worker
  • Develop Administrative systems together with other employees
  • Improve organisational effectiveness

Exit level outcomes:

On achieving this qualification, the learner will be able to:

  • Have knowledge of the procedures for stock and fixed asset
  • Develop Administrative systems together with other employees, Improve organisational effectiveness
  • Present information that is routinely and regularly required, as well as specific information that is requested from timeto-time: Identify information sources so as to be able to quickly access information when it is required
  • Liaise with clients (internal and external) to verify that the format used for reports serves the purpose
  • Make amendments to report format and writing style, if necessary. Manage service providers
  • Be an effective employee in the Administrative section of an organisation. Be aware of how fraud can be present in an office environment and assisting in its control
  • Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation. Identify and solve work related problems together with others in the section
  • Apply efficient time management processes, procedures and techniques
  • Be an effective member of a team
  • Become a knowledge worker

Entry Requirements:

Learners need at least a Matric with 2 languages passed as well as 3 years’ experience. They also need to be computer literate or have completed the RPL Level 3 Business Administration Learnership.