Qualification ID: 61595 – NQF Level 4
This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or
non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in
Business Administration Services: NQF Level 5.
The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records,
Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self
Management and Self Development, Project Teamwork and Business Policies and Procedures.
This Qualification is intended to enhance the provision of service within the field of Administration within all business and
non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of
service excellence required within the Administration field of learning, through building day-to-day Administration skills
as well as general operational.
Qualifying learners could follow a career in:
Secretarial services, Reception services, Switchboard operations, Financial Administration, Banking Administration,
Personal/executive assistant services, Technical assistance, Typing, Data capturing, Systems administration, Human
Resources administration, Basic Contracts Administration, Legal Secretarial services, Reception supervision, Change
administration and management, Relationship management, Project coordination.
On achieving this qualification, the learner will be able to:
Learners need at least a Matric with 2 languages passed as well as 3 years’ experience. They also need to be computer literate or have completed the RPL Level 3 Business Administration Learnership.