Excelling in a new supervisory role is critical to your future success in management. Successfully managing the increased responsibilities and tasks that come with a supervisory promotion is not something you can do through “winging it”. You need a comprehensive Read more
A professional receptionist is the one of the most important assets an organisation can have. When visitors or clients call or visit your organisation, they are immediately impressed if your receptionist is friendly and professional. This intensive 1 day training Read more
Managing performance is not a static process. It should not occur annually at performance review time. It should ,in fact ,be an ongoing process, where staff are encouraged, measured against target and continually coached to perform. While this sounds like Read more
Building and Motivating a Team SAQA ID 242819, level 4, 10 credits This skills programme forms part of the Further Education and Training Certificate in Generic Management Level 4. Introduction Leadership is about the knowledge, attitudes and behaviours used to Read more
We all know that first impressions are the most important. It therefore stands to reason that a company’s reception area should be impeccably maintained in order to ensure that a strong first impression of the organisation is given. If the Read more
Do you ever feel that there never seem to be enough hours in the day to achieve your daily tasks and objectives? Do you often find yourself rushing? Does your “to do” list seem to grow daily? Are deadlines looming Read more
On a daily basis, we negotiate with suppliers, customers, superiors, colleagues and even friends and family. Negotiation is one of the most commonly used practices in business – however we are not always aware that we are negotiating – or Read more
