Problem Solving and Decision Making SAQA ID 242817, Level 4, 8 credits This skills programme forms part of the National Certificate in Generic Management level 4. Introduction Problem solving involves using logic, imagination and creative thinking in order to come Read more
Dealing with difficult people is an inevitable consequence of doing business. Everyone is different – with different values, perceptions, work ethics, attitudes and personalities. This highly interactive and practical training course will deliver some invaluable here’s-how-you-do-it techniques. Your course leader Read more
Effective Team Leadership SAQA ID 242824, level 4, 12 credits This skills programme forms part of the Further Education and Training Certificate in Generic Management Level 4. Introduction Leadership is about the knowledge, attitudes and behaviours used to influence people Read more
Every day, a business requires its employees to draft a multitude of business documents – many of which leave the company and are read by clients, suppliers, business associates or prospects. These documents therefore need to be of the highest Read more
Managing and leading staff effectively is a crucial success factor for managers. They need to lead and empower their staff – ultimately resulting in a driven, productive and motivated team. Synergy Corporate Consulting has developed a highly practical and jam-packed Read more
Innovation is at the core of business success. Innovation is about momentum – driving business forward through a creative process that assists professionals to solve complex challenges, innovate business processes, service customers and over-achieve personal and team goals. At every Read more
Secretaries, PAs and Administrative Assistants are the backbone of any organisation. Without their administrative and project management skills, managers would be faced with an insurmountable workload. Professional administrative assistants are able to organise meetings, produce a variety of business documents, Read more
Meeting Administration and Minute Taking SAQA ID 13929, level 3, 3 credits SAQA ID 13934, level 3, 4 credits This learning programme forms part of the National Certificate in Business Administration Services Level 3. Introduction Administrators are required to arrange, Read more
Leadership is about the knowledge, attitudes and behaviours used to influence people in order to achieve a desired mission. A leader can be a manager, but a manager is not necessarily a leader. Every group that you may have the Read more
One of the most challenging aspects of being a supervisor or manager is having to have difficult conversations. Those conversations about personal hygiene, tardiness, performance, attitude, dress sense or language use. These are all areas where intervention is absolutely critical, Read more
