Building and Motivating a Team

SAQA ID 242819, level 4, 10 credits

This skills programme forms part of the Further Education and Training Certificate in Generic Management Level 4.


Leadership is about the knowledge, attitudes and behaviours used to influence people in order to achieve a desired mission. A leader can be a manager, but a manager is not necessarily a leader.

Every group that you may have the privilege of leading, will differ from previous groups in as many ways as individuals differ from each other, making each team unique and special in its own way.

Your ability to lead and motivate people is very important to achieve success as a manager. Your team depends on you to provide leadership; they expect you to lead them through change, make the tough decisions that sometimes need to be made, and focus efforts productively on the most important tasks.

Leadership isn’t about dominating people. It’s about having high expectations and helping people meet them. It’s about making tough decisions and having the courage to take risks.

Motivation is an equally important responsibility of management. It translates directly into productivity and team effectiveness. People working together with energy and enthusiasm are far more effective and productive than a group lacking that spark because of job dissatisfaction or boredom. As a manager, you will play a big role in building team motivation.

Is it right for me?

This learning programme is ideal for all professionals who need to build and motivate and a cohesive and high performing team. It will introduce the new managers to the concept of motivation and how to use this to build a tight knit, productive team.


  • Explain the importance of motivating a team
  • Demonstrate an understanding of self and team members in a workplace
  • Apply theories of motivation and group dynamics
  • Implement a plan of action to strengthen a team
  • Provide feedback and recognise achievements


Understanding the importance of motivating a team

  • Discovering the reasons why motivation is so important
  • Identifying the indicators of a motivated team


Demonstrating an understanding of self and team members in a workplace

  • Identifying and building on your own strengths and targeting areas for development
  • Assessing the team’s strengths and areas of development of team based on observation


Applying theories of motivation and group dynamics

  • Comparing and contrasting two theories of motivation
  • Identifying  group dynamics and how this impacts teamwork
  • Compiling an action plan to strengthen the team according to Standard Operating Procedures.


Implementing a plan of action to strengthen a team

  • Obtaining commitment from the team to achieve the action plan
  • Practically executing implementation according to the action plan
  • Monitoring the implementation of the plan on an ongoing basis and amending it accordingly


Providing constructive feedback and recognise achievements

  • Continually observing group dynamics
  • Providing clear and constructive feedback to each member of the team
  • Giving recognition to team members who have contributed to the development of the team
  • Using feedback and observation to implement corrective action